Privacy Policy
Privacy Policy
Last updated: [26/11/2025]
This Privacy Policy explains how Vibrant Renovations Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website or engage our renovation services.
1. Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Phone number
Address or job site location
Any details you provide when requesting a quote or contacting us
Project Information
Renovation requirements
Plans, photos, or notes you provide
Scheduling and service details
Website Information
Basic analytics such as pages visited, time on site, and referring websites
Cookies used to improve website functionality
2. How We Use Your Information
We use your information to:
Provide quotes and assess renovation work
Communicate with you about your project
Schedule and deliver our services
Improve our website and customer experience
Maintain business records and comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
3. Sharing Your Information
We may share your information only when necessary, including:
With trusted subcontractors or licensed trades involved in your project
With service providers who help operate our business (e.g., accounting software, email services)
When required by law, such as responding to regulatory requests
All third parties are expected to protect your information and use it only for the purpose it was provided.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You may request to:
Access the personal information we hold about you
Correct or update any inaccurate details
Ask us to delete your information where legally possible
To make a request, please contact us using the details below.
info@vibrantrenovations.co.uk
6. Retention of Information
We keep your information only as long as necessary to:
Provide services
Maintain business and financial records
Comply with legal obligations
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Vibrant Renovations Ltd
Email: info@vibrantrenovations.co.uk
Address: Vibrant Renovations, Unit 7 Haywood Way, Hastings, United Kingdom, TN35 4PL
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.